Testimonials

Security Officers

Whats excellent with Recon is we have a good staff base that know the facilities well. They do more, they go the extra mile to improve things around the area, they have a good rapport with the crew.....

Recon are experts in commercial protection..

JAMIE, BUSINESS OWNER, WELLINGTON

The communication between Recon and myself is effective and timely. I really find the weekly reports a great way of keeping informed about the activity around the site. The staff are highly competent and efficient. An added bonus for us is Recon’s ability to provide trained guards at any time to cover shifts for our own security staff. This has definitely been a time and resource saving benefit.
David, Operations Manager, Auckland

The services from Recon were of a very high standard, from management down to the new security guard who would arrive on site, with kit, looking professional ready to go........

Andre, Health & Safety Manager, Wellington

 

It has been really obvious to us that as a company, from management to the on the ground guards, Recon actually care about the work they are doing. At all levels of the company Recon’s personnel are knowledgeable, experienced and respectful.

Mike, Property Manager, AUCKLAND

We signed up for their Executive Service called NZ Marshalls. The service allows for guards who are well presented and they cover all aspects of security for the building, plus offer a reception duty when here alone.  We operate three apartments within the facility so they also assist guests when they arrive with their bags and issue keys and instructions. They are pleasant and helpful and we see them as part of our team.

Louise, Corporate Services Manager, Wellington

Recon Security operators are extremely professional and have provided a consistent,reliable and a high level of service throughout the contract period. They have also greatly supported me and the team at the Wellignton City Council Security Management, in both normal operations and during crisis situations including fulfilling last minute manpower requirements. Recon's management team ensures that all staff undertake regular security training and most importantly their staff are fully licensed (PSPLA) Security Officers. I have complete confidence in Recon and will be happy to support them.

Chetan Prasad

Manager, Security Wellington City Council

Mobile Patrols

The reason we chose Recon was at the time, we were having real issues with our security provider, our experience with Recon has been excellent, it really has.

CRAIG, BUSINESS OWNER, WELLINGTON

We have been really impressed with the reporting and observations the Recon team have been making. Their great work has saved our organisation thousands of dollars in the last few months. What is really impressive is that they are not just security related observations they have been reporting, but things we wouldn't really expect security personnel to notice. This great feedback has saved the council significant problems and repair costs.
Scott, Facilities Manager, Porirua

“Recon Security has provided Hutt City Council with Marshall level guards for our Safe City Ambassador Service since December 2015.  The Safe City Ambassador role comes with significant levels of responsibility, and Hutt City Council entrusts Recon Security with representing council in what is often difficult circumstances. Their guards have proved to be highly professional and capable problem solvers and I fully endorse Recon Security as a tier one security and ambassadorial service provider. I would like to commend them for the outstanding work they have done to date for Hutt City Council."
Jimmy Ballantyne, City Safety Manager, Hutt City

As you are aware Wellington City Council expects excellence in service delivery. Therefore I have particularly valued you and your employees’ willingness to work with council officers to find ways to continually improve the service and this bodes well for our relationship in the future.
Matthew Manager, Wellington

Recon is an outstanding company that consistently exceeds our expectations. It is because of this that Recon is our preferred security company.

Jessica, Operations Manager, Wellington

Alarms & Camera Systems

Then i came across Recon and they were here the next day, right on to it. My experience was they were really obliging.

BILLY, BUSINESS OWNER, WELLINGTON

Your sales team were great, their technicians were on time and very professional in their conduct.
Getting our alarm installed and monitored by Recon was our best decision ever.
Jacqui, Martini Design

Unrivalled service and the added security that you are much more than just a number. Aside from providing the complete range of security services, Recon is Wellington based and staffed by people who like people.

Peter Laurenson

Your products and service is far superior to the other companies we have used and we ended up saving money and time. We have used Recon to install alarms in all our new properties. I wouldn’t hesitate recommending the team at Recon for anyone wanting good security advice or needing an alarm system.

Alastair
RVP Construction

Alarm & Monitoring

The people they have on their monitoring end know what they are doing, they talk to you like they have known you for 15,20 years.

DARREN, MANAGER WELLINGTON

The few times we have had to request a guard callout, your team have been there within a few minutes and resolved our issues quickly and efficiently. I hardly have time to get to my desk before your monitoring staff are calling for verification of who has unset our alarm. Thank you Recon for the fantastic service you have provided recently.
Mark, Red Hot

There is simply no other security company that has matched up to what Recon offer. We personally use Recon and recommend them to all of our customers because we have absolute faith that they will deliver quality and value both in terms of product and service. The Recon team is always professional in their approach and their expertise is extensive. I have no hesitation in recommending Recon Security to anyone looking for a corporate security partner or domestic supplier.

Tracey Lewis
Director / Cherrytree - The Club for Smart Shoppers