Resources
We have a number of resources, FAQs and information to help youFAQs
Have questions? We have the answer, check out the FAQs below
Forget analogue CCTV – it is all but obsolete now.
24 or 36 months is standard on all products, but life expectancy is much more.
Absolutely – we highly recommend checking out any system prior to purchase to ensure that the product meets your expectations. Contact us to arrange a demonstration.
This can often be dependent upon your site and specific requirements, although it is fair to say that all of the main brands are reasonably close in operating specs and price. It is important to ensure the system is genuine (NZ is awash with counterfeit/parallel imports) and supplied locally by licensed suppliers such as ourselves. It is sensible to ask for written confirmation of license to sell prior to purchase.
Forget analogue CCTV – it is all but obsolete now. IP CCTV systems are more reliable and provide superior image clarity, as well as expanded remote management functionality.
Yes – line crossing detection settings can be configured to send out alerts out but please note that this functionality is very much site dependent.
There is usually very little that will go wrong, but a 12-monthly check is recommended to ensure camera seals and system settings/time and date/frame rates, etc are correct, and for a recap on system use.
This is a simple process and with motion only detection/line crossing/object removal and fast search functions it does not take long to find the footage you need. From there you can save/archive onto the NVR or simply download onto a USB (still pictures or video).
This is dependent on the size of the hard drive and your requirements, but as a minimum we recommend a month of recording at any given time.
Local storage on your own NVR (Network Video Recorder) is recommended and you can then access it remotely as needed.
Yes – most cameras have reasonably good vision at night time providing there is some ambient lighting within the IR range. There are also specialist low light cameras that will work well in total darkness.
Yes – pretty much all CCTV systems now have remote log in options that enables both live viewing or recorded footage access.
Using the latest technology, Recon installs tracking devices throughout your building which document when and where we’ve been. This information is passed on to the police in the event of a security breach.
Analogue camera systems use older technology and manufacturing of these systems has therefore reduced in recent times. Digital systems are comparable in price and also offer improved features with significantly better image quality.
Basic alarm monitoring via a landline costs about $1.00 a day. Compared to the cost of a burglary, unattended fire or malicious damage this is a relatively small cost. For alarm monitoring costs via GPRS, IP or Mobile, contact us for a competitive quote.
Recon Security targets a sub-10 minute response for clients. We are able to achieve this through having multiple vehicles on patrol every night, providing monitoring and response services in-house and using technology we have developed for rapid response.
The normal (PSTN) phone network is the most common and reliable. Having a cellular connection, as long as there is network coverage is also reliable but relies on a sim card. Using the internet is the cheapest, but relies on your router and broadband connection being available 24 hours a day.
Yes, Recon have offices in Auckland and Wellington but also provide services in all the main cities and towns.
Yes, Recon Security are a licensed PI’ company. We employee ex Police and 2 senior staff are licensed by the Ministry of Justice as Private Investigators.
Paying staff a fair wage is important to us and paying the living wage is our preference.
Recon Security is currently the only security company in New Zealand to pay its employees the Living Wage (where contracts support it).
For more information on our commitment to paying staff a fair wage, click here.
Because Recon is New Zealand owned, we have lower overheads than most of our competitors, so even though we have a higher calibre of staff we are able to offer very competitive rates. Get in touch for a quote today.
Recon actively targets the best security staff in the industry, by paying a premium to high performers, we attract and retain the best security personnel in the industry.
No, all our security staff are on wages and salaries. This entitles them to sick and holiday pay a kiwi saver contribution and regular hours, unlike contractors.
No, all staff earn over the minimum wage and are actually paid based on their experience, qualifications and which department they work at.
Yes, a range of finance options are available up to 36 months.
Yes, all modern alarms can have smoke detectors added to them. When connected to Recon’s monitoring station, the fire service can be dispatched immediately.
No, Recon employs trained, licensed alarm & camera technicians.
No, Recon employs over 100 personnel and has security guards throughout the city day and night getting guards to your property faster.
No, Recon has an advanced monitoring station based in Wellington. The station is contained securely within the Wellington office and operates independently, including backup power.
All BSCP partners are trained on the latest BOSCH security products and are the best option for ensuring you get the most out of your BOSCH security system.
BSCP are the best installers in your region and have undergone rigorous checks by BOSCH
- Credit Checks
- Bosch Product Training
- Government Licensing
- Technical Expertise
- Minimum of 3 years in the industry
- Worldwide network
- Preferential Product Training
Recon can monitor alarms over the following mediums;
- Normal PSTN phone line
- Broadband connection (Additional hardware needed)
- Cellular network (Additional hardware needed)
Videos
Informational videos on alarms, products and service we provide
Experts in Commercial Protection
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